If you have ordered your test kits using our free Standard Delivery, then you do not need to be at home to collect your tests. Our delivery partner will leave the test kits in your letterbox/safe place if you are not at home. Our fulfilment partner, Amazon, will provide tracking details so you can manage your delivery.

If you have ordered PCR tests using our Expedited Courier service, then you will need to be at home to receive the test. The courier will wait while you take the test, before taking it to the lab the same evening. If you have ordered rapid antigen/lateral flow (LFD) tests using our Expedited Courier delivery service, then you do not need to be at home.

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