How video supervision works

It's a 5 minute video call with a trained Health Advisor for your rapid antigen/lateral flow tests (LFD). It is not always required, but for many people, this option offers peace of mind that they are taking the test and processing their results correctly.

Appointment cost

The video consultation costs £13 in addition to the cost of the test kit and can be added on at the time of purchase. If you have already ordered a test but would like to add on a video consultation, please follow the instructions below.

  • Contact and let them know that you would like to add on the video consultation

  • Our team will charge the additional £13 to your card on file and send you an invoice/receipt

  • Our team will also send you the link to schedule your video consultation

  • You can use the existing test kit and unique codes from your original purchase for this consultation

Did this answer your question?